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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stewart Ijames

May 2, 2024

5  out of  5 rating by Stewart Ijames
"Whitley was a great help getting my life insurance started. Process was pain free and she made it very easy to understand. Very happy with the process. 10/10 would recommend."
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Andrea Ijames-Arthur

May 1, 2024

5  out of  5 rating by Andrea Ijames-Arthur
"We love this office and the new addition, Whitley Cowart! She is quick and friendly!! Thank you for all you do!"
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Jeanie Green

May 1, 2024

5  out of  5 rating by Jeanie Green
"Have met and spoke with one of your newest team members Whitley cowart about business insurance. Appreciated her help and knowledge"
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JOHN BURRUS

April 30, 2024

5  out of  5 rating by JOHN BURRUS
"Miss Whitley was very professional, and explain everything to me in detail, it was very pleasurable and comfortable speaking with her, she's awesome!"
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Niyah Crowe

April 30, 2024

5  out of  5 rating by Niyah Crowe
"Jasmine was so much help with getting me switched over! It was quick and easy!! Would highly recommend calling her for a quote atleast:)"
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Casandra Layman Coy

April 30, 2024

5  out of  5 rating by Casandra Layman Coy
"Shane's office always gives the BEST feedback. I can call, Heather knows exactly who I am and works hard to make sure any questions I have get answered. It's great knowing that if you can't get ahold of your agent, that you'd have a Heather who steps it up and provides the BEST customer service"
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Lani Owens

April 26, 2024

5  out of  5 rating by Lani Owens
"Always answers my questions and/or concerns with kindness!!! Very friendly and helpful!!!"
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Thomas Scott

April 26, 2024

5  out of  5 rating by Thomas Scott
"Exemplary service."
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Le Hoover

April 25, 2024

5  out of  5 rating by Le Hoover
"Great experience with the office. Whitley is very friendly and helpful."
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Cindy Ferrell

April 18, 2024

5  out of  5 rating by Cindy Ferrell
"I have been working with Taylor on my jewelry insurance and on my sons vehicle claim. She has been extremely kind, professional, & courteous. Taylor has also provided excellent & timely followup. I have been a customer of State Farm since 1976 & really appreciate quality service. Thank you Taylor & State Farm."
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Joebo McBaggins

April 16, 2024

5  out of  5 rating by Joebo McBaggins
"As always, response time is pretty quick and the people there are always nice and helpful. I feel like whatever I need done is going to be done quick and efficiently when people like Heather are around to answer your questions and solve your problems."
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Glen Calhoun

April 15, 2024

5  out of  5 rating by Glen Calhoun
"Everyone is ALWAYS happy and friendly!!! Very helpful and Intelligent"
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James

April 1, 2024

5  out of  5 rating by James
"Talked to Heather and answered all questions quickly and explained all benefits and cost. Alway have a awesome experience when using State Farm!"
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Kara Hall

April 1, 2024

5  out of  5 rating by Kara Hall
"Called for quote, Heather answered and explained all my questions."
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Donna Buse

March 21, 2024

5  out of  5 rating by Donna Buse
"Jasmine Cecil just started at State Farm and is eager and ready to take care of her customers with the best rates for your insurance needs!"
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Mindy Cecil

March 21, 2024

5  out of  5 rating by Mindy Cecil
"Jasmine Cecil is the best!!!"
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Ron Hughes

March 14, 2024

5  out of  5 rating by Ron Hughes
"Had a glass claim put in on a Friday, they had me set up and a new windshield put in on the following Monday, Shane Satterfields’s people are outstanding with all they di"
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Cynthia Leachman

March 11, 2024

5  out of  5 rating by Cynthia Leachman
"Heather was an absolute Godsend. She explained every question I had very simply. She made calls for me. She was great!!!"
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Angelica Radu

March 9, 2024

5  out of  5 rating by Angelica Radu
"Shane Satterfield-State Farm Insurance has revived my trust in Customer Service! Professional, respectful, punctual, reliable, customer centered! They walk their talk and they’ve got my vote!!! 👍👍👍 My agent was Kelsie, and I have no words to express how she calmed my fears, and patiently answered to all my questions. She is the best, and you, guys, rock! Don’t change, we need you!!! ♥️♥️♥️"
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Selina Priest

March 7, 2024

5  out of  5 rating by Selina Priest
"Taylor was fantastic! She made my experience quick and easy"
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robert greenamyer

February 27, 2024

5  out of  5 rating by robert greenamyer
"I recently called in to add another vehicle to my policy. Heather was very helpful and friendly. She had me taken care of in less time than I expected."
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Austin Hunter

February 26, 2024

5  out of  5 rating by Austin Hunter
"I am always greeted with kindness when I call or text. Taylor helped me with my homeowners insurance today. They are very professional in what they do, and extremely efficient! Thank you to the whole team there in Shane Satterfield's State Farm office!!"
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Tim Pliury

February 23, 2024

5  out of  5 rating by Tim Pliury
"Mr Satterfield was very helpful in answering my question and getting me a price that fit my budget he's the best insurance agent I've dealt with ever Thanx! And sorry for the late review!"
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Kyle & Olivia Wilgus

February 22, 2024

5  out of  5 rating by Kyle & Olivia Wilgus
"Heather has gone above and beyond to assist us with multiple claims and is not afraid to act as an advocate along the way. She has been nothing short of kind and professional. Thank you, Heather!"
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Morgan Hayden

February 7, 2024

5  out of  5 rating by Morgan Hayden
"My husband and I were needing more life insurance and we were unsure of what policy best suited our needs. Katelyn Kamuf was so knowledgeable and answered every question we had. She was able to break down costs and found a policy that fit within our budget. She made sure we didn’t go insurance broke but were able to feel safe with the plan we have. Knowing our family will be taken care of if we should pass early takes a lot of pressure off our shoulders as parents. I highly recommend Katelyn and I said more than once I wish we did this sooner. Honestly I cannot say enough about her."