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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Josh Keelin

Josh Keelin

March 4, 2026

5  out of  5
rating by Josh Keelin
"Heather did an amazing job helping me get affordable insurance! Many thanks"
We responded:
"Josh, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Shane"
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Traci Brown

March 3, 2026

5  out of  5
rating by Traci Brown
"Getting a quote was very quick. The rate I received was very reasonable."
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Victoria Agbola

February 17, 2026

5  out of  5
rating by Victoria Agbola
"Heather always helps me with any issue I have"
We responded:
"Victoria, thank you for your kind review! We're thrilled to hear that Heather has been able to assist you whenever you need help. We'll be sure to pass along your appreciation to her. It means a lot! Thanks again for taking the time to leave a review. We look forward to continuing to support you. - Shane "
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Lauren Ashby

February 12, 2026

5  out of  5
rating by Lauren Ashby
"Katelyn is the absolute best! She even lowered my monthly rate by over 100 dollars! ❤️❤️❤️❤️"
We responded:
"Wow, Lauren! We're so happy to hear Katelyn made such a great impression. Her dedication and care really shine, and your kind words mean the world to both of us. We'll be sure to pass along the praise! Thanks again for sharing your experience. It truly made our day. - Shane "
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Precious M

February 12, 2026

5  out of  5
rating by Precious M
"Heather was helpful, knowledgeable & efficient when I needed assistance."
We responded:
"Thank you for sharing your experience, Precious! We’re thrilled to hear that Heather was helpful, knowledgeable, and efficient in assisting you. We’ll be sure to pass along your kind words! - Shane "
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Billie Whittamore

February 11, 2026

5  out of  5
rating by Billie Whittamore
"Rate was lower for better coverage. Very professional."
We responded:
"Billie, we are so happy to hear this! My team and I are always here to help. Thank you for taking a moment to share! - Shane "
Profile photo of Renee Harper

Renee Harper

February 11, 2026

5  out of  5
rating by Renee Harper
"Heather was a delight to work with. She helped me with questions I had about one Of my policies. Thank you!"
We responded:
"Renee, thank you so much for your kind words about my team and I. Our wish is that we always provide you with an excellent customer service experience. We are honored to be able to assist you with your insurance needs! - Shane "
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Aleia Kluesner

February 7, 2026

5  out of  5
rating by Aleia Kluesner
"Very knowledgeable, well spoken, and personable."
We responded:
"Aleia, thank you for the 5-star review and for letting us assist you with your insurance needs! My team and I are always here. - Shane "
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kaleb hohimer

February 6, 2026

5  out of  5
rating by kaleb hohimer
"Heather is fantastic to work with, very nice and informative."
We responded:
"Kaleb, thank you so much for sharing this with us! We're so happy to hear that Heather took such great care if you. If you need anything at all, please don't hesitate to reach out! - Shane"
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Dylan M

February 6, 2026

5  out of  5
rating by Dylan M
"Tanner was great! He was able to answer all the questions I had, it was a very smooth process"
We responded:
"Dylan, thank you for taking the time to share this awesome feedback about Tanner's service! We are honored to assist you with your insurance needs. We appreciate you and your support! - Shane"
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Cassie Cannon

February 5, 2026

5  out of  5
rating by Cassie Cannon
"Very helpful and super mindful of my time!"
We responded:
"Cassie, our team will always be here to help! Thank you for sharing this with us. If you need anything at all, just give us a call! - Shane"
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Chelsea Crocker

February 2, 2026

5  out of  5
rating by Chelsea Crocker
"Heather was super helpful and it was easy getting my car insured and life insurance set up"
We responded:
"Chelsea, I appreciate your kind feedback! My team and I are proud to serve your insurance needs each day! - Shane"
Profile photo of Tina McFarland

Tina McFarland

January 28, 2026

5  out of  5
rating by Tina McFarland
"Heather was right on it. She followed up as we discussed. Very informative and patient with me. Thank you Heather!"
We responded:
"Tina, thank you so much for sharing this positive review with us! We're thrilled to hear that Heather was informative and patient. Your experience is exactly what we strive for! We appreciate your support! - Shane"
Profile photo of Roy Haire

Roy Haire

January 27, 2026

5  out of  5
rating by Roy Haire
"Heather was very helpful on taking care of my insurance problem. She is a very good person to have at State Farm. Thank you Heather"
We responded:
"Roy, thank you for your kind review! We’re thrilled to hear that Heather was able to help with your insurance needs. She truly cares about making things easier for our customers, and we’ll be sure to pass along your appreciation. Thanks again for taking the time to share your experience! - Shane "
Profile photo of Malea Mattingly

Malea Mattingly

January 24, 2026

5  out of  5
rating by Malea Mattingly
"Heather was great to work with and was really helpful!"
We responded:
"Malea, My team and I could not be more happy to assist you in your time of need. Thank you for giving us the opportunity to serve you! - Shane"
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Matthew Roberts

January 22, 2026

5  out of  5
rating by Matthew Roberts
"Heather is great!! She helped me out tremendously!"
We responded:
"Matthew, thanks for sharing your experience with us. I'm so glad to hear Heather made such a positive impact! I'll be sure to pass along your praise! - Shane "
Profile photo of Barry Hagan

Barry Hagan

January 20, 2026

5  out of  5
rating by Barry Hagan
"Heather was very helpful and polite and professional I am grateful for her service I will give her a 5 star rating anytime Thank you"
We responded:
"Thank you for your wonderful feedback, Barry! We’re thrilled to hear that Heather’s helpfulness, professionalism, and kindness made such a positive impression. She’ll be delighted to know her efforts are appreciated! We’re grateful for your support and look forward to assisting you anytime. - Shane "
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Chrissy Morrow

January 14, 2026

5  out of  5
rating by Chrissy Morrow
"The Agents at State Farm, Shane Satterfield went above and beyond in helping me with my Insurance claim, especially Heather and was so professionally knowledgeable and kind I really appreciate her and the staff at Shane Satterfield State Farm!!"
We responded:
"Our wish is that we always provide you with an excellent customer service experience, Chrissy. We could not be more happy to see such kind feedback! Thank you - Shane"
Profile photo of Lani Owens

Lani Owens

January 13, 2026

5  out of  5
rating by Lani Owens
"Heather at Shane Satterfield’s office is TERRIFIC!! She always answers my questions and/or concerns with kindness!!! Very friendly and helpful!!!"
We responded:
"Lani, I’m happy to hear we could provide you with a positive insurance experience. Glad to know you're satisfied. - Shane "
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Anita Crisp

January 12, 2026

5  out of  5
rating by Anita Crisp
"She was wonderful. Helped us so much . So very grateful ."
We responded:
"Anita, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Shane"
Profile photo of Brooke Frames

Brooke Frames

January 9, 2026

5  out of  5
rating by Brooke Frames
"State Farm helped me save over $900 a year on home and auto. Thank you Kaitlyn for all your help."
We responded:
"Brooke, we’re so happy to hear that Kaitlyn was able to make things easier for you! Her dedication and care really shine, and your kind words mean a lot. - Shane "
Profile photo of Carla Ramirez

Carla Ramirez

January 7, 2026

5  out of  5
rating by Carla Ramirez
"Everything was quick and easy. They offered me insurance at a very good price. Always attended. Ms Heather is patient and kind. I definitely recommend coming here."
We responded:
"Thank you for your wonderful feedback, Carla! We’re thrilled to hear that Heather made your experience smooth, patient, and enjoyable. She truly cares about making things easy for our customers, and your kind words mean a lot to us. I appreciate your recommendation! - Shane "
Profile photo of Alexandria Thompson

Alexandria Thompson

December 17, 2025

5  out of  5
rating by Alexandria Thompson
"So helpful and kind and patient!"
We responded:
"Alexandria, we’re so glad Heather’s patience and kindness made a difference. Thank you for being part of our State Farm family! - Shane "
Profile photo of Darrell Barron

Darrell Barron

December 17, 2025

5  out of  5
rating by Darrell Barron
"Heather was very prompt and courteous while helping me with my payment ."
We responded:
"Darrell, thank you for the five stars! - Shane"
Profile photo of Rachel Neighbors

Rachel Neighbors

December 11, 2025

5  out of  5
rating by Rachel Neighbors
"Heather was truly amazing very helpful and explained everything definitely having family switch"
We responded:
"Thank you for sharing your experience, Rachel! We’re thrilled Heather could be so helpful to you. We’re always here to help! - Shane "