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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Alex O

May 25, 2023

5  out of  5 rating by Alex O
"Always hands down fast and easy service, never fails to get me exactly what I need for any type of insurance needs."

Matthew Embry

May 23, 2023

5  out of  5 rating by Matthew Embry
"Heather at Shane Satterfield StateFarm was so nice and continued to check with me until my claim was complete. I really appreciate the team there and would recommend to anyone. 5/23/23 Once again, Heather handled a surprise car change like the professional she has been. Thank you Shane Satterfield Insurance and the always helpful Heather!!!"

Andrea Ijames-Arthur

May 22, 2023

5  out of  5 rating by Andrea Ijames-Arthur
"Shane is so good to our family. He is always trying to find a way to save us money."

Keri French

May 22, 2023

5  out of  5 rating by Keri French
"Taylor made the process of moving insurance from another company and adding a new vehicle a breeze! She was very helpful and knowledgeable. She walked me through each step to help me ensure I was making the best decisions for my needs."

Darla Olson

May 19, 2023

5  out of  5 rating by Darla Olson
"My son just just graduated from Brescia and is setting permanently in Owensboro, the team at Shane Satterfield State Farm made the state to state transfer easy, Caitlin was especially helpful. Thank you for great service."

margee lancaster

May 16, 2023

5  out of  5 rating by margee lancaster
"Taylor Maysey was very professional and was very helpful."

Jordan Camp

May 11, 2023

5  out of  5 rating by Jordan Camp
"Taylor is very knowledgeable about the insurance she sales. She’s a pleasure to work with and always has a great attitude!"

Geoff Weber

May 3, 2023

5  out of  5 rating by Geoff Weber
"Taylor did a wonderful job saving us money and getting the best insurance quote possible."

Megan Beeler

May 2, 2023

5  out of  5 rating by Megan Beeler
"Taylor explained everything to me and was so professional when I called about switching my insurance policies."

Erik Benner

May 1, 2023

5  out of  5 rating by Erik Benner
"Very helpful"

Aaron Strawn

May 1, 2023

5  out of  5 rating by Aaron Strawn
"Always great customer service! I had a question about my bill and Heather took the time to review what was going on and give me a thorough explanation of what happened and what to expect going forward. Love the service I get from his whole team!"

Mike Axley

May 1, 2023

5  out of  5 rating by Mike Axley
"Shane's whole team is incredible. Everyone is so nice, very knowledgeable and will help with whatever insurance needs you may have."

Malea Mattingly

May 1, 2023

5  out of  5 rating by Malea Mattingly
"Taylor was great to work with and was really helpful!!"

Ryan Fulkerson

April 28, 2023

5  out of  5 rating by Ryan Fulkerson
"Katelyn was super responsive and quick with all our questions and needs! Made everything so easy switching companies and getting everything in order. Highly recommend giving them a shot! 10/10 for me!"

Tiffeny culpepper

April 27, 2023

5  out of  5 rating by Tiffeny culpepper
"I had a great experience getting my car insured, Heather was great she made sure I understood my policy and what I my coverage was. Great great service I would recommend others to State Farm"

Jodi Scott

April 24, 2023

5  out of  5 rating by Jodi Scott
"Called State Farm and talked to a super sweet and very knowledgeable young lady named Heather. She was GREAT! She answered all my questions and quoted my auto and home. Highly Recommend!"

Paul Camp

April 24, 2023

5  out of  5 rating by Paul Camp
"I recently moved my bass boat, pontoon boat, jet ski, and golf cart to Shane’s State Farm insurance and was very happy with their service and expertise. Taylor Maysey was my agent and she was very professional and very helpful with my policies. I would highly recommend them to anyone."

Scott Muench

April 19, 2023

5  out of  5 rating by Scott Muench
"Katelyn is amazing to work with!! Highly recommended!"

Stephen Feher

April 17, 2023

5  out of  5 rating by Stephen Feher
"Thank you Taylor Maysey for making it easy to get life insurance"

larry ghrist

April 17, 2023

5  out of  5 rating by larry ghrist
"Always a great insurance experience. Very friendly."

Kasey Cecil

April 17, 2023

5  out of  5 rating by Kasey Cecil
"I would highly recommend state farm to anyone. Tanner Cecil was very professional, informative, and great attitude. He really helped us out. Everyone is so friendly."

David Kahrs

April 13, 2023

5  out of  5 rating by David Kahrs
"Pleasure to deal with. Quick, painless, and saved me a good bit of money."

Sherry Cecil

April 4, 2023

5  out of  5 rating by Sherry Cecil
"I recently had an accident. Shane Satterfield and his team made every second as easy and calming as possible. Heather helped me with paperwork, answered questions and anything I needed. She and other ladies in the office made stressful, anxious moments bearable. We've been State Farm customers for years. Seriously, why go anywhere else"

Taylor Almy

April 3, 2023

5  out of  5 rating by Taylor Almy
"Very informed and responsive"

Kensley Goddard

April 1, 2023

5  out of  5 rating by Kensley Goddard
"Katelyn is so great to work with. She always has gone up and beyond. Love doing business with her and State Farm!"