State Farm® Insurance Agent Shane Satterfield
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mykell Henry
November 8, 2024
"Katelyn was awesome!! Easiest choice and transaction i've ever made. She is a pro!!"
Emily Hoover
November 8, 2024
"Best experience I could have asked for with Whitley! She was such a great help and professional! Extremely personal and knowledgeable."
Dave Swan
November 6, 2024
"Today, I contacted State Farm to request a quote for adding a vehicle to my auto insurance. I am very pleased to announce that Taylor executed the quote in record time as well as educated me on complimentary coverages. She is the best!"
"Dave, we appreciate the five stars! - Shane"
JOHN BURRUS
November 5, 2024
"Miss Whitley was very professional, and explain everything to me in detail, it was very pleasurable and comfortable speaking with her, she's awesome!"
"John, thank you for sharing your experience with my team and I! We appreciate the kind review, and will always be here for you in your time of need. - Shane "
courtney mattingly
November 1, 2024
"Heather and Kelsie are absolutely amazing to work with. The entire process with getting signed up was extremely easy and stress free. Not to mention their prices are much cheaper than my previous carrier. Highly recommend!"
"Courtney, thank you for the fantastic review! We’re so glad to hear that our team has been helpful to you. Your recommendation means a lot to us, and we’re here for any of your insurance needs! - Shane "
Ricky Early
October 26, 2024
"I'm always treated with respect when I interteract with Shane Satterfield State Farm insurance. Prices, and coverage are fair. Service from Heather is always friendly. I highly recommend. Five stars."
"Ricky, Thank you for taking the time to share such positive feedback with us! - Shane"
Ron Hughes
October 24, 2024
"Today Heather called from my State Farm office to check and see how my claim was going, I couldn’t ask for better customer service than what I get from Shane Satterfield’s office, thanks for all you all do."
"Ron, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Shane"
Cynthia Leachman
October 24, 2024
"Heather was an absolute Godsend. She explained every question I had very simply. She made calls for me. She was great!!!"
"Cynthia, thank you for sharing your experience with my team and I! Please know we will always be here to give you the support you need. - Shane "
Joshua Minton
October 19, 2024
"Definitely a great day to meet and discuss the new coverage. Thanks"
"Joshua, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Shane"
Sarah Cardwell
October 11, 2024
"Heather went above and beyond to find the rite policy for my family!! My son just got his license and I feel safe knowing State Farm has our backs!!!!! Thank you Heather!!!!!"
"Sarah, I'm so happy to hear that Heather took such great care of you! I am so grateful to have such a terrific team behind me each day. We appreciate you and your business. - Shane"
Amelia Brettschneider
October 3, 2024
"Heather was a great representative and was very helpful clear and to the point."
"Amelia, you deserve a top notch experience always! Thank you for sharing positive feedback with my team and I! - Shane"
Laura Harvey
October 3, 2024
"Jasmine has always been such a big help since she initially contacted me to set up a new policy. I was so busy at the time, and she always followed up with me to get everything going. Her kindness and patience are so appreciated!"
"Laura, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Shane"
Robert Jackson
September 27, 2024
"I worked with Katelyn and she was outstanding. She explained everything thoroughly for me and gave me multiple quotes so I had options for what would work best for me. I am happy to now be with Shane Satterfield State Farm."
"Robert, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Shane "
Jack Jones
September 26, 2024
"They are very custom service oriented! Heather went way beyond to help me with my concern and problem. She had rectified in a hour! Thank you!"
"Jack, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Shane"
Lorri Kirby
September 24, 2024
"Heather always takes exceptional care of the clients and handles issues smoothly and quickly."
"Lorri, my team and I could not be more happy to assist you in your time of need. Thank you for giving us the opportunity to serve you! - Shane "
Cindy Ferrell
September 24, 2024
"I have been working with Taylor on my jewelry insurance and on my sons vehicle claim. She has been extremely kind, professional, & courteous. Taylor has also provided excellent & timely followup. I have been a customer of State Farm since 1976 & really appreciate quality service. Thank you Taylor & State Farm."
"Cindy, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Shane"
Dr. Kyle Wilgus
September 23, 2024
"I had a fantastic experience working with Heather at State Farm! She helped me set up auto payment for my insurance and answered all my questions with patience and clarity. Her professionalism and friendly attitude made the whole process smooth and stress-free. I highly recommend reaching out to Heather for any insurance needs. Thank you so much for your outstanding service!"
"Thank you so much for your kind words! We're thrilled to hear that Heather provided you with such a fantastic experience. Her dedication to helping our customers is truly commendable, and we're glad she could assist you with your auto payment and any questions you had. We appreciate your recommendation and we are always here for you! If you need anything else, don’t hesitate to reach out. - Shane"
larry ghrist
September 19, 2024
"Always a great insurance experience. Very friendly."
"Larry, I appreciate your kind feedback! My team and I are proud to serve your insurance needs each day. - Shane"
Luther Smith
September 16, 2024
"Shane’s office has been so extremely helpful and reasonable in every situation. Taylor was awesome as I changed the last of my auto policies over to State Farm. Definitely recommend!"
"Luther, it was our pleasure helping with your insurance! My team and I are always here to help. We appreciate the recommendation and we look forward to serving your insurance needs for years to come! - Shane "
Brandon Hoagland
September 16, 2024
"Great service very helpful above and beyond"
"Brandon, thank you for your kind review. We appreciate you and your business! - Shane "
Leslie Pemberton
September 12, 2024
"Katelyn and Taylor were so helpful! Quick to respond and made the process of switching over car insurances very easy. Also helped me find the best price!"
"Leslie, we appreciate you and your kind feedback. Thank you for putting your trust in our office. My team and I are always here to serve you and your insurance needs! - Shane"
Tanisha Williams
September 11, 2024
"Jasmine was very patient with me during my busy schedule. She went above and beyond to get forms to me when I wasn't able to sign and send them back. She worked hard.... Thank you for everything"
"Tanisha, thank you for taking the time to share such positive feedback with us! Your experience with our team is exactly what we strive for. I'm so happy to hear that Jasmine took such great care of you. That is what we are here for! - Shane"
Ellen Hawn
September 9, 2024
"Professional, helpful and knowledgeable. Great customer service"
"Ellen, I’m so glad that your experience with our team has led you to share such kind feedback with us. We can’t thank you enough for sharing! - Shane"
David Staats
September 5, 2024
"Great help and was able to help with all my insurance needs."
"David, your positive feedback has thrilled my team and I! Thank you for trusting our team each day to handle your insurance needs! - Shane"
Melissa Littlepage
September 5, 2024
"Taylor did an amazing job helping me today getting vehicles swapped. She was sweet, thorough and responded back quickly."
"Melissa, thank you for the kind feedback! Glad to know you're satisfied. - Shane "