State Farm® Insurance Agent Shane Satterfield
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Beth Reynolds
April 8, 2026
"Heather called just checking in. I appreciate her touching base to make sure we have the services we need."
delriodm
April 7, 2026
"Heather is always a great help!!"
"Thank you for sharing your feedback! We’re glad Heather has been helpful and we appreciate you taking a moment to leave a review. - Shane"
Brittany Waninger
April 3, 2026
"I've known Katelyn for years — she's one of the most trustworthy and caring people I know. So for anything insurance-related, she's honestly who I think of and a go to. It’s an easy yes! Just knowing she's there if I ever have questions? Huge peace of mind that you honestly can’t put a price on. If you want an agent who treats you like a person and not a policy number, go see her. She's a gem."
"Brittany, Thank you for sharing this! We’re glad to hear Katelyn has made such a strong impression and has been someone you can rely on when questions come up. We appreciate your kind words and you taking the time to leave a review! - Shane"
Audra Holbrook
April 3, 2026
"Great customer service! All my questions or concerns were answered and explained in a way I could get it. Love my State Farm service!"
"Audra, Thank you for your feedback! We’re glad your questions were answered clearly and that you had a positive experience. We appreciate you taking the time to share! - Shane"
Diamond Shemwell
March 27, 2026
"Jasmine was amazing & so easy to work with! She answered all of my questions & helped me understand the process. I am very pleased with my experience switching over my auto policy to State Farm."
"Diamond, thank you so much for your kind words! We’re so glad Jasmine made the process easy and took the time to answer all your questions. We truly appreciate you trusting our office and are here whenever you need us! - Shane"
hailey j
March 23, 2026
"Heather provided top-notch service! She was professional, quick to help, and made the whole process smooth and hassle-free. I really appreciate her support and would definitely recommend her!"
"Hailey, thank you so much for your kind words! We're so glad to hear Heather provided you with such a smooth experience. We really appreciate your recommendation and are always here if you need anything! - Shane"
Natalie Bolen
March 23, 2026
"Thank you Tanner for the excellent customer service and renter’s insurance! You are awesome!"
"Natalie, thank you so much for taking the time to leave an awesome review about Tanner! Our team is always here to help. We appreciate your support! - Shane"
Charlotte Skipper
March 20, 2026
"Everyone is so nice"
"Charlotte, thank you so much for your kind words and photo! Our team is always here to help! - Shane"
Google Nest
March 20, 2026
"Jenna and the girls at Shane Satterfield (State Farm) are always pleasant and very helpful. Anytime I have a concern or question who ever answers my phone call is always very knowledgeable. That's service you would expect."
"Hello! Thank you for taking the moment to share this. We appreciate all of your kind words about our team. Your experience is exactly what we strive for! We appreciate all of your support! - Shane"
Carletta Jacobson
March 19, 2026
"I called and asked her so send me a paid insurance card so I can keep it in my car. She said she will. Plus she asked me about a life insurance policy, but I think I'm going to pass on that. She was very nice and took care of my question."
"Carletta, Thank you so much for taking the time to share your experience! I'm glad to see we have started the conversation on life insurance as well. It's so important to make sure the people you love are taken care of in the event of something unexpected, so please feel free to reach back out and continue that conversation when you are ready! I'm confident we can find a plan that fits your needs. All the very best - Shane "
Barbara Francisco
March 19, 2026
"Thank you for helping me make my insurance at an affordable rate."
"Barbara, You are welcome! Happy we could help. - Shane "
Lacey Nantz
March 18, 2026
"Heather helped us add on our new driver!!"
"Lacey, our team will continue to give you the best customer support as your positive feedback means so much to each of us. - Shane"
Justin McKay
March 18, 2026
"Katelyn Gipe was beyond incredible to work with! She made everything so fast, easy, and simple! She has been so helpful every single step of the way!"
"Justin, thank you so much for this awesome review! Katelyn truly goes above and beyond for our customers and I'm so happy to hear it doesn't go unnoticed. Our team is always here to help! We appreciate your support. - Shane"
Kelsey S
March 18, 2026
"Katelyn Kamuf Gipe is SO helpful! She makes the process so easy. Highly recommend!"
"Kelsey, thank you so much for your kind words about Katelyn. Your recommendation means the world to us! We're always here to help. - Shane"
Olivia Rose
March 18, 2026
"I spoke with a lady named Heather she was very sweet and hopefully."
"Olivia, thank you so much for taking the time to share this with us! We're so happy to hear. We appreciate you! - Shane"
Angela Combs
March 10, 2026
"Tanner was awesome with helping me get car insurance i highly recommend state farm. The prices are cheap. Thanks guys"
"Angela, thank you for your kind words! We’re thrilled to hear that Tanner was able to help you with your car insurance! - Shane"
Sarah Bivins
March 6, 2026
"Heather is always so friendly and helpful!! Thank you for amazing customer service."
"Sarah, we’re so glad Heather could help and make your experience a great one. We really appreciate you! - Shane"
Josh Keelin
March 4, 2026
"Heather did an amazing job helping me get affordable insurance! Many thanks"
"Josh, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Shane"
Traci Brown
March 3, 2026
"Getting a quote was very quick. The rate I received was very reasonable."
"Traci, thank you so much for the kind words. We appreciate you! - Shane"
Victoria Agbola
February 17, 2026
"Heather always helps me with any issue I have"
"Victoria, thank you for your kind review! We're thrilled to hear that Heather has been able to assist you whenever you need help. We'll be sure to pass along your appreciation to her. It means a lot! Thanks again for taking the time to leave a review. We look forward to continuing to support you. - Shane "
Lauren Ashby
February 12, 2026
"Katelyn is the absolute best! She even lowered my monthly rate by over 100 dollars! ❤️❤️❤️❤️"
"Wow, Lauren! We're so happy to hear Katelyn made such a great impression. Her dedication and care really shine, and your kind words mean the world to both of us. We'll be sure to pass along the praise! Thanks again for sharing your experience. It truly made our day. - Shane "
Precious M
February 12, 2026
"Heather was helpful, knowledgeable & efficient when I needed assistance."
"Thank you for sharing your experience, Precious! We’re thrilled to hear that Heather was helpful, knowledgeable, and efficient in assisting you. We’ll be sure to pass along your kind words! - Shane "
Billie Whittamore
February 11, 2026
"Rate was lower for better coverage. Very professional."
"Billie, we are so happy to hear this! My team and I are always here to help. Thank you for taking a moment to share! - Shane "
Renee Harper
February 11, 2026
"Heather was a delight to work with. She helped me with questions I had about one Of my policies. Thank you!"
"Renee, thank you so much for your kind words about my team and I. Our wish is that we always provide you with an excellent customer service experience. We are honored to be able to assist you with your insurance needs! - Shane "
Aleia Kluesner
February 7, 2026
"Very knowledgeable, well spoken, and personable."
"Aleia, thank you for the 5-star review and for letting us assist you with your insurance needs! My team and I are always here. - Shane "