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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Seth

July 10, 2024

5  out of  5 rating by Seth
"Heather with State Farm checked up on us and made the entire bad situation of getting our car fixed up go very smoothly. She was a joy to work with and I couldn't be happier. She found and sent us to a great repair shop and made sure we didn't need to do anything other than dropping it off and picking it up. Thank you so much!"
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Kyle Maxberry

July 10, 2024

5  out of  5 rating by Kyle Maxberry
"Great customer service. Glad I switched back"
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Mental Mike

July 10, 2024

5  out of  5 rating by Mental Mike
"Heather is an absolute insurance Rockstar! I'm glad she's my point of contact with State farm."
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Amber West

July 3, 2024

5  out of  5 rating by Amber West
"I trust Shane Satterfield and staff for my home and auto insurance needs. Recently Taylor Maysey offered exceptional service assisting me. She went above and beyond researching my concern and provided detailed and easy to understand information regarding my issue. I know I’m in good hands. I highly recommend!"
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John Brackett

July 3, 2024

5  out of  5 rating by John Brackett
"Always nice and helpful a very good experience thank you Heather"
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Rachel Hardesty

July 2, 2024

5  out of  5 rating by Rachel Hardesty
"Heather was polite and friendly! She made sure everything was updated properly and discounts applied."
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Lacey Nantz

June 26, 2024

5  out of  5 rating by Lacey Nantz
"Taylor helped me instantly when I needed to change coverage for our son’s vehicle. She’s going to be my go to person from now on!"
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Probablyinthewoods94

June 20, 2024

5  out of  5 rating by Probablyinthewoods94
"Love this place! Been with this office for years And Heather is the best. She makes everything make sense for me. Always a good help! -Austin"
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Wanda Jones

June 20, 2024

5  out of  5 rating by Wanda Jones
"I have recently had a car totals and had to make a claim with Shane's outer filled State Farm Insurance and Heather Has helped me so much. I don't know what I've done without her. I give her 5 stars all the way."
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Joanna Duncan

June 20, 2024

5  out of  5 rating by Joanna Duncan
"Heather has been excellent about helping us set up our drive safe beacons and with any questions we have. She also helped us with our insurance claims! We really appreciate her! 😊"
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cortney henry

June 19, 2024

5  out of  5 rating by cortney henry
"Jasmine was super helpful in getting me a car insurance quote. She made all the adjustments I needed and got all my documents sent through email and got a policy signed for me same day!"
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Jamie Thacker

June 13, 2024

5  out of  5 rating by Jamie Thacker
"Tanner Cecil was very helpful in explaining coverage and helping me pick out the best policy for our family."
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Charlie Pierce

June 11, 2024

5  out of  5 rating by Charlie Pierce
"Pleasant experience overall. Heather exhibited great listening skills and shows genuine desire to answer questions. Knowledgeable about her company and products it represents. She was personal and at the same time professional."
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Brittany Ross

June 7, 2024

5  out of  5 rating by Brittany Ross
"Always quick, convenient and easy service! Excellent communication!"
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Robert Spain

June 4, 2024

5  out of  5 rating by Robert Spain
"Heather was awesome!!!! Told me what she was going to do and did it!!! She didn’t put me off her service was quick and solved our issue!"
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Carene Sater

May 30, 2024

5  out of  5 rating by Carene Sater
"Just moved back home to Owensboro and my old company dropped me upon updating my address. I got several quotes from several companies but none went as far above and beyond as this company. Whitley got me set up and within the budget I needed. Plus she was able to beat all the other company's quotes and I didn't even have to sit there and fiddle with all the parameters online to get the price I needed. It was all done for me! Fantastic Company!"
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Yvonne Cox

May 24, 2024

5  out of  5 rating by Yvonne Cox
"Jasmine Cecil was a please to speak with and help me threw the process"
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Shelby Embry

May 23, 2024

5  out of  5 rating by Shelby Embry
"Awesome service by Jasmine Cecil today!!"
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Nathan Goble

May 23, 2024

5  out of  5 rating by Nathan Goble
"Jasmine was very sweet, professional, answered and explained any questions I had."
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Christine Miller

May 22, 2024

5  out of  5 rating by Christine Miller
"I just changed my car and home insurance to State Farm. My rep, Tanner Cecil, was awesome and was able to lower my auto insurance and substantially lower my home owners insurance! He was very easy to talk to and I felt very comfortable working with him. I’m very happy to be saving some money."
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Nick Goss

May 21, 2024

5  out of  5 rating by Nick Goss
"Whitley was super informative and helpful! I would definitely recommend!"
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Chelsea Crocker

May 20, 2024

5  out of  5 rating by Chelsea Crocker
"Jasmine was super helpful and it was easy getting my car insured today."
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Lauren Key

May 17, 2024

5  out of  5 rating by Lauren Key
"I could go on all day about all the help that Heather has given me through out the years. She is ALWAYS there for us and goes above and beyond with making sure we understand our policies, working for us with underwriting and walking us through every claim. She even calls to check in from time to time. She is truly the best, so glad we chose this office to ensure our car, home and personal property."
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Kelsey Hocker

May 17, 2024

5  out of  5 rating by Kelsey Hocker
"Whitley was great to work with!! She really helped me understand the necessity of life insurance for my family, including my kids."
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Dawn Cegielski

May 16, 2024

5  out of  5 rating by Dawn Cegielski
"Super helpful and friendly!"