State Farm® Insurance Agent Shane Satterfield

"Heather is always professional, knowledgeable, and gets the job done very quickly. So glad I went to State Farm for all my insurance needs."

"Homeowner hail damage claim was handled fast and professionally. Adjuster couldn’t have been any kinder or more respectful. Good neighbor policy for sure!! Thank you"

"Heather was so friendly and helpful. She was very patient and understanding when my husband was having problems with his tablet. She worked hard on helping us get final expense insurance."

"Awesome service Heather had answers to all my questions and started my policy today"

"I have been with Shane Satterfield State Farm for years and it's the greatest insurance company. They also have the best staff, especially Heather who makes you feel like family."

"Heather has always been a blessing to deal with. She goes above and beyond to help us get what we need. AWESOME JOB HEATHER KEEP UP THE GREAT WORK!!!!"

"The best insurance company ever! The communication I have received and customer service is top notch!"

"Heather was very helpful and answered all my questions with exceptional knowledge"

"Heather was a terrific help today. Really appreciate you."

"Heather made switching insurance so breezy!"

"Heather has helped me this morning and lots of other times when I called and needed things. She is friendly and knowledgeable and always willing to help.

I’m glad to have Shane Sattrrfield, State Farm and I am so happy that he has Heather in the office"

"Heather was great. Everytime i have called , she was friendly and eager to help me. She is a sweetheart."

"Heather is the best!!!!!!! Always"

"Very knowledgeable and professional over the phone. Helped with all questions I had about the policies I needed."

"SO FAR SO GOOD. I have had many poor customer service experiences with insurance companies. All they seem to care about is locking in the policy and getting the monthly payments beyond that nobody seems to care. HEATHER & KELSIE of State Farm have been >>FANSTASTIC<< !! They are the examples of how you treat your customers. They are the reason that I am taking out precious time from my busy day to tell the world ... I SAVED A BUNCH OF MONEY ON MY CAR INSURANCE !!! THANKS TO HEATHER, KELSIE, AVERI & THE REST OF THE TEAM AT ((Shane Satterfield's)) State Farm !!

By the way I was NOT paid or promised anything to say this.

Thank you all !!!

**UPDATE .... APRIL 23, 2026

I now have 3 cars on my policy probably getting ready to add a fourth. Anytime I have a need HEATHER is on top of it .... ---> right now <---
All I've got to do is shoot her a text message.

((( PAINLESS )))

THANK YOU AGAIN HEATHER AND THE REST OF THE STATE FARM TEAM !!"

"Tanner did great for us. He was patient, helpful and saved us quite a bit over USAA, which was surprising!"

"Great to work with very professional and helpful made me understand everything"

"Heather is always great
A+"

"Fast convenient and courteous and don't forget reliable"

"Heather was super helpful and nice to work with!"

"I recently switched all my insurance over and couldn’t be happier with the experience. Katelyn made everything super easy from start to finish and actually took the time to walk me through my options so I understood what I was getting.

Not only did she save me money, but she also set me up with better coverage than I had before, stuff I honestly should’ve had this whole time. You can tell she really cares about making sure her clients are taken care of, not just selling a policy.

If you’re thinking about switching or just want someone to review what you’ve got, I’d definitely recommend reaching out to her."

"Heather is a great person to work to with at state farm if I need anything she will help me with anything car insurance life insurance"

"Heather called just checking in. I appreciate her touching base to make sure we have the services we need."

"Heather is always a great help!!"

"I've known Katelyn for years — she's one of the most trustworthy and caring people I know. So for anything insurance-related, she's honestly who I think of and a go to. It’s an easy yes! Just knowing she's there if I ever have questions? Huge peace of mind that you honestly can’t put a price on. If you want an agent who treats you like a person and not a policy number, go see her. She's a gem."