State Farm® Insurance Agent Shane Satterfield
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Worden Wilder
May 13, 2025
"I’ve talked to several in your office. I have to say Heather is your best girl. She understood what I needed and took care of it. Thank you"
Virginia Huey
May 13, 2025
"Promptly answered my question and then promptly took care of all my needs. Very friendly and caring."
Mary Banks
May 9, 2025
"I had an awesome experience"
Sarah Howard
May 6, 2025
"Katelyn was so helpful in reviewing my policies and discussing repairs from the recent hail storm. She went above and beyond to help!"
Mary Whitaker
May 6, 2025
"Help with everything I needed. Was kind and patient with me. It was great working with her"
Nathan Jochum
May 5, 2025
"Everyone goes out of their way to answer all my crazy questions and they super helpful. Can’t recommend enough."
"Thanks for the kind words, Nathan. I am glad we were able to make assisting you with your insurance needs such a positive experience! - Shane"
Chrissy Morrow
May 2, 2025
"The Agents at State Farm, Shane Satterfield went above and beyond in helping me with my Insurance claim, especially Heather and was so professionally knowledgeable and kind I really appreciate her and the staff at Shane Satterfield State Farm!!"
"Our wish is that we always provide you with an excellent customer service experience, Chrissy. We could not be more happy to see such kind feedback! Thank you - Shane"
Nancy Moore
May 1, 2025
"Heather was absolutely wonderful!"
"Nancy, your kind words are greatly appreciated! I am so glad I could help you with all of your insurance needs and address any questions you had. I look forward to serving you for many years to come! - Shane "
Nathan Browning
April 29, 2025
"Katelyn is always great to deal with. Simple and easy process."
"Thank you for your kind words, Nathan! We’re delighted to hear that Katelyn was able to assist you and that you had a positive experience. We appreciate your feedback and look forward to helping you again in the future! - Shane "
Ruth Ganchiff
April 24, 2025
"I appreciate their quick responses and help with questions about coverage relating to damage."
"Ruth, I look forward to maintaining a great relationship with you as your business and feedback is important to my team and I. Thank you for the 5-star review! - Shane "
Renee Harper
April 23, 2025
"Jasmine was a delight to work with. Rates for our autos and home were much lower than we were paying. Thank you!"
"Renee, thank you so much for your kind words about my team and I. Our wish is that we always provide you with an excellent customer service experience. We are honored to be able to assist you with your insurance needs! - Shane "
Heather Lanham
April 23, 2025
"After my car was totaled in a hail storm, I was feeling overwhelmed—but Heather made the entire process so much easier. She walked me through every step, made sure I understood what was happening, and always kept me in the loop. When I found a replacement vehicle, she got it added to my policy and insured super quickly. I felt confident and taken care of the whole way through. Huge thanks to Heather for her help and kindness during a stressful time!"
"Thank you so much for your kind words, Heather! We're so glad Heather was able to support you during such a stressful time and make the process easier every step of the way. Her dedication and care truly make a difference, and we’re proud to have her on our team. We appreciate you and are always here when you need us! - Shane "
Aleia Kluesner
April 19, 2025
"Very knowledgeable, well spoken, and personable."
"Aleia, thank you for the 5-star review and for letting us assist you with your insurance needs! My team and I are always here. - Shane "
Austin Clark
April 18, 2025
"Katelyn is THE BEST! So knowledgeable and friendly, she can tailor coverage exactly to your needs!"
"Thank you for the awesome review, Austin! I'm so glad to hear that Katelyn was able to provide great customer service! We truly appreciate your feedback! - Shane "
Jessie Howard
April 15, 2025
"Kelsie was so incredibly helpful when my car was determined to be a total loss due to hail damage. I've never gone through anything like this, and with so many people dealing with hail damage, I felt like nobody had the time to just explain why certain decisions were made or what the process was. But Kelsie did! She took the time to help me and answer all of my silly questions and I'm very grateful."
"Jessie, thank you so much for sharing your experience! I'm so glad to hear that Kelsie could help guide you through such a stressful situation. Our team truly cares about making every customer feel informed and supported. Your kind words mean a lot, and we're always here to help if you need anything! - Shane "
GTO Outdoors
April 11, 2025
"Hannah did a good job explaining everything to me she’s also saving me a lot of money, everybody was friendly and in a good location."
"Thank you for providing us with a great rating! I’m happy your insurance experience was so positive. We appreciate your support! - Shane"
Debra Mattingly
April 5, 2025
"She is very nice to talk with. Professional and informative."
"Debra, thank you for giving us the opportunity to earn your business! My team and I will always be here for you and your insurance needs! - Shane"
Chad G. (C)
April 5, 2025
"Taylor was very helpful. Communicaties thoroughly and very understandable. Listens and answered all of question. Thanks again Taylor."
"Hello, you deserve a top notch experience always! Thank you for sharing positive feedback with my team and I! - Shane"
Katrina Wardrip
April 4, 2025
"Heather is amazing! She is always so caring and informative. She is with you every step of the way with your insurance needs big or small."
"Katrina, thank you for providing us with such positive feedback! We will always have your best interests in mind! - Shane"
Matthew Bosse
April 4, 2025
"Great deal and super easy to work with!"
"Matthew, our time with you has been a pleasure. Thank you for allowing us to serve your insurance needs. We appreciate you. - Shane"
Matthew Garrigus
April 4, 2025
"She’s was great! Fast, easy and the insurance is affordable! She was very nice as well!!"
"Matthew, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Shane"
Zaletha Brown
April 4, 2025
"Heather is always friendly and professional. If she doesn’t know the answer to my questions, she works diligently to find them for me. She always gets back with me in a timely manner. Thank you."
"Hello, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Shane"
Jessilynn Russelburg
April 1, 2025
"A big thank you to Hannah Lacaze for helping us find the best car and home insurance! She was quick to respond, very informative and made the process smoothly!"
"Jessilynn, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Shane"
Bo Robison
April 1, 2025
"Shane was great with everything. very easy and smooth claims process and he was a quick phone call away for any questions. highly recommend"
"Hello, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Shane"
Mikel Evans
April 1, 2025
"They were very nice and professional made you feel welcome 😊"
"Mikel, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"