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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

BLAKE BAKER

November 30, 2023

5  out of  5 rating by BLAKE BAKER
"Tanner is fabulous, made it so easy to understand and he was fun to talk to. Will recommend!!"

Trista King

November 8, 2023

5  out of  5 rating by Trista King
"Katelyn was so helpful and was able to get us a great price on our auto, home, and life insurance."

lindsey dunn

November 6, 2023

5  out of  5 rating by lindsey dunn
"Working with Katelyn was so great!!! I told her what was most important to me and she gave me better rates than 3 other agencies I was looking in to at the time. She is knowledgeable and made everything SO easy and painless. Highly recommend!"

Carol Jackson - CVMS

October 30, 2023

5  out of  5 rating by Carol Jackson - CVMS
"Heather did a great job helping me insure my new car!!! A ++++"

Tayler Massey

October 30, 2023

5  out of  5 rating by Tayler Massey
"Heather was great and very helpful!"

Holden Johnson

October 26, 2023

5  out of  5 rating by Holden Johnson
"Heather is always very helpful and goes the extra mile. I am over an hour from their office but Shane and the team have always provided terrific customer service and claim support. I will be a life long customer!"

Alicia Blakley

October 20, 2023

5  out of  5 rating by Alicia Blakley
"I would like to thank Taylor at state farm for all of her help. She has been very patient with us while we decided what insurance company to use. I highly recommend her for help with getting set up with affordable auto insurance."

Garrett Hedden

October 17, 2023

5  out of  5 rating by Garrett Hedden
"Friendly staff always helpful talked me through the process and answered any questions i had on any differences or misunderstandings."
Profile photo of James Watson

James Watson

October 11, 2023

5  out of  5 rating by James Watson
"Awesome quick convenient service the people Owensboro got it right thank you Heather and shane , insuring my baby"

KAy Vay

October 11, 2023

5  out of  5 rating by KAy Vay
"Taylor was so nice and efficient! Got me a great quote compared to other companies!"

Quincy Moorman

October 9, 2023

5  out of  5 rating by Quincy Moorman
"Great customer service. Reached out to our go-to person there (Heather) and usual she came through. She is always helpful and on top of things. Very easy to work with and always informative!"

Wendy Grimes

October 3, 2023

5  out of  5 rating by Wendy Grimes
"We absolutely love our State Farm Agents! Heather Axley and Shane ALWAYS answer our questions in a timely manner. They are always so helpful and friendly!! Thank you both so very much!!"

Anthony Hamilton

September 25, 2023

5  out of  5 rating by Anthony Hamilton
"Heather is the best and always there for me no matter what I need she gets me the answer. She always direct me in the right path and always calls me back. She the best"

Kennedy Buckneberg

September 19, 2023

5  out of  5 rating by Kennedy Buckneberg
"Tanner was very helpful today, I was all set up in no time!"

Elizabeth Clar

September 8, 2023

5  out of  5 rating by Elizabeth Clar
"Everyone was very nice and helpful we have been with our other company over 20 years and you guys got us a much better rate and hone owners insurance which we never had. Thank you 😊"

James Shaw

August 14, 2023

5  out of  5 rating by James Shaw
"I was looking online for new insurance at a cheaper rate. And I got a phone call from State Farm. And as usual, I did not answer and Tanner sent me a text message with rates that were better then what I was looking for so I called him and he couldn't have been more professional!! He was very easy to talk to and he met all my needs and more , I called for car insurance and finished the call with car insurance, renters insurance, and life insurance and all of it was well within my budget. Tanner is a great representative for Satterfield State farm and I will definitely tell people about him. Thank you , you made the process simple"

Lyrica Morris

August 11, 2023

5  out of  5 rating by Lyrica Morris
"Tanner was very thorough and informative about our policy coverage! Our rate is cheaper than the one we recently had. We appreciate his hard work & getting us a cheaper deal for two vehicles! Thanks Tanner! -The Hagan’s"

Annika Bruggeworth

August 9, 2023

5  out of  5 rating by Annika Bruggeworth
"Loved this Guy. Really made my day. Sold it beautifully."

LPS Alpha98 •w•

August 9, 2023

5  out of  5 rating by LPS Alpha98 •w•
"When purchasing a vehicle today, we called our State Farm office to take care of purchasing insurance. Heather took care of us immediately. She explained to us the best option for keeping the cost as low as possible. She was very personable and took care of every detail. Highly recommend this office and Heather."

Kim Mincy

August 8, 2023

5  out of  5 rating by Kim Mincy
"She was excellent. She helped me out alot."

P G

August 8, 2023

5  out of  5 rating by P G
"A rock hit my windshield on a Thursday. I stopped in the office, and Heather arranged for a replacement service/appointment for Monday. All went well, and the windshield replaced with no issues at all."

Tammy Mathis

August 4, 2023

5  out of  5 rating by Tammy Mathis
"I am so glad I was able to obtain affordable life insurance for myself. Thank You Heather and Shane for a quick and easy application process."

Tanner Golden

August 3, 2023

5  out of  5 rating by Tanner Golden
"Tanner Cecil was a pleasure to work with and found me a better price than progressive saving me over $80/m."

Alexis Thomas

August 1, 2023

5  out of  5 rating by Alexis Thomas
"Tanner made getting new insurance so painless and saved me so much money! I usually hate long phone calls answering multiple questions etc. but I’d get on the phone will tanner anyday!"

sheri Lester

July 28, 2023

5  out of  5 rating by sheri Lester
"Very helpful an delightful . Explained all optional options"