State Farm® Insurance Agent Shane Satterfield
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sarah Cardwell
October 11, 2024
"Heather went above and beyond to find the rite policy for my family!! My son just got his license and I feel safe knowing State Farm has our backs!!!!! Thank you Heather!!!!!"
Joshua Minton
October 7, 2024
"Definitely a great day to meet and discuss the new coverage. Thanks"
"Joshua, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Shane"
Amelia Brettschneider
October 3, 2024
"Heather was a great representative and was very helpful clear and to the point."
"Amelia, you deserve a top notch experience always! Thank you for sharing positive feedback with my team and I! - Shane"
Laura Harvey
October 3, 2024
"Jasmine has always been such a big help since she initially contacted me to set up a new policy. I was so busy at the time, and she always followed up with me to get everything going. Her kindness and patience are so appreciated!"
"Laura, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Shane"
Robert Jackson
September 27, 2024
"I worked with Katelyn and she was outstanding. She explained everything thoroughly for me and gave me multiple quotes so I had options for what would work best for me. I am happy to now be with Shane Satterfield State Farm."
"Robert, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Shane "
Jack Jones
September 26, 2024
"They are very custom service oriented! Heather went way beyond to help me with my concern and problem. She had rectified in a hour! Thank you!"
"Jack, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Shane"
Lorri Kirby
September 24, 2024
"Heather always takes exceptional care of the clients and handles issues smoothly and quickly."
"Lorri, my team and I could not be more happy to assist you in your time of need. Thank you for giving us the opportunity to serve you! - Shane "
Cindy Ferrell
September 24, 2024
"I have been working with Taylor on my jewelry insurance and on my sons vehicle claim. She has been extremely kind, professional, & courteous. Taylor has also provided excellent & timely followup. I have been a customer of State Farm since 1976 & really appreciate quality service. Thank you Taylor & State Farm."
"Cindy, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Shane"
Dr. Kyle Wilgus
September 23, 2024
"I had a fantastic experience working with Heather at State Farm! She helped me set up auto payment for my insurance and answered all my questions with patience and clarity. Her professionalism and friendly attitude made the whole process smooth and stress-free. I highly recommend reaching out to Heather for any insurance needs. Thank you so much for your outstanding service!"
"Thank you so much for your kind words! We're thrilled to hear that Heather provided you with such a fantastic experience. Her dedication to helping our customers is truly commendable, and we're glad she could assist you with your auto payment and any questions you had. We appreciate your recommendation and we are always here for you! If you need anything else, don’t hesitate to reach out. - Shane"
larry ghrist
September 19, 2024
"Always a great insurance experience. Very friendly."
"Larry, I appreciate your kind feedback! My team and I are proud to serve your insurance needs each day. - Shane"
Luther Smith
September 16, 2024
"Shane’s office has been so extremely helpful and reasonable in every situation. Taylor was awesome as I changed the last of my auto policies over to State Farm. Definitely recommend!"
"Luther, it was our pleasure helping with your insurance! My team and I are always here to help. We appreciate the recommendation and we look forward to serving your insurance needs for years to come! - Shane "
Brandon Hoagland
September 16, 2024
"Great service very helpful above and beyond"
"Brandon, thank you for your kind review. We appreciate you and your business! - Shane "
Leslie Pemberton
September 12, 2024
"Katelyn and Taylor were so helpful! Quick to respond and made the process of switching over car insurances very easy. Also helped me find the best price!"
"Leslie, we appreciate you and your kind feedback. Thank you for putting your trust in our office. My team and I are always here to serve you and your insurance needs! - Shane"
Tanisha Williams
September 11, 2024
"Jasmine was very patient with me during my busy schedule. She went above and beyond to get forms to me when I wasn't able to sign and send them back. She worked hard.... Thank you for everything"
"Tanisha, thank you for taking the time to share such positive feedback with us! Your experience with our team is exactly what we strive for. I'm so happy to hear that Jasmine took such great care of you. That is what we are here for! - Shane"
Ellen Hawn
September 9, 2024
"Professional, helpful and knowledgeable. Great customer service"
"Ellen, I’m so glad that your experience with our team has led you to share such kind feedback with us. We can’t thank you enough for sharing! - Shane"
David Staats
September 5, 2024
"Great help and was able to help with all my insurance needs."
"David, your positive feedback has thrilled my team and I! Thank you for trusting our team each day to handle your insurance needs! - Shane"
Melissa Littlepage
September 5, 2024
"Taylor did an amazing job helping me today getting vehicles swapped. She was sweet, thorough and responded back quickly."
"Melissa, thank you for the kind feedback! Glad to know you're satisfied. - Shane "
Richard Toth
September 5, 2024
"Katelyn is great! She was very responsive, answered all my questions and is knowledgeable about insurance requirements in Kentucky."
"Richard, your questions are our favorite part of serving your insurance needs! We will always be here for you. - Shane"
Julie Crabtree
September 5, 2024
"Heather did phenomenal job recently when I went to add renter's to my insurance policies. Very fast getting back to me and making sure I was covered and had as many discounts as possible. She and Katelyn always make sure I'm taken care of, and of course my coverage has always been the most affordable with their office!"
"Julie, our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you. - Shane"
Keri DiBlasi
September 5, 2024
"Heather was very helpful listen to what I was requesting and handled it immediately. Thank you heather very much! Keri DiBlasi"
"Keri, a top notch experience is deserved by all of our customers. I’m beyond happy to see this positive feedback. - Shane"
John Decker
September 4, 2024
"Whitley was a huge help getting all the insurance stuff fixed after my mom passed away. She went out of her way to help."
"John, our team will continue to give you the best customer support as your positive feedback means so much to each of us. - Shane"
Eric Burcham
August 27, 2024
"Heather helped me get a claim dispute taken care of and was a ton of help. I can’t thank her enough!"
"Thank you for the wonderful review, Eric! Katelyn is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
Taylor Almy
August 16, 2024
"Very informed and responsive"
"Taylor, we appreciate you! - Shane"
Becca Rogers
July 31, 2024
"Heather Axley has been wonderful to work with on the Shane Satterfield team. She’s very efficient answering all of my questions on top of saving me money each month. I highly recommend this team!"
"Thank you for the positive feedback, Becca! We’re thrilled to hear that Heather has been so helpful and efficient. Your recommendation means a lot to us! - Shane "
Jenna Allison
July 30, 2024
"Heather was awesome and very helpful!"
"Jenna, I’m happy to hear Heather took such great care of you. My team and I will always strive to leave you with a wonderful customer service experience! - Shane "