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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shena Renee

December 2, 2025

5  out of  5
rating by Shena Renee
"Very polite and efficient"
We responded:
"Shena, our team is pleased to hear your positive feedback! Thank you for sharing. - Shane"
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Worden Wilder

November 25, 2025

5  out of  5
rating by Worden Wilder
"I’ve talked to several in your office. I have to say Heather is your best girl. She understood what I needed and took care of it. Thank you"
We responded:
"Worden, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Shane"
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Bill Kelley

November 20, 2025

5  out of  5
rating by Bill Kelley
"Thanks Taylor. You made shopping for insurance easy."
We responded:
"Bill, we always try to make things as easy as we can! Thank you so much for the kind words and great feedback! - Shane"
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shannon nunn

November 17, 2025

5  out of  5
rating by shannon nunn
"Heather was wonderful answered every question that I had and got back to me at a reasonable time and I greatly appreciate that"
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drof nagiw (Blazer)

November 14, 2025

5  out of  5
rating by drof nagiw (Blazer)
"Heather is helpful"
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Nhilda Wigan

November 14, 2025

5  out of  5
rating by Nhilda Wigan
"Heather is great! And helpful."
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Kara Hall

November 13, 2025

5  out of  5
rating by Kara Hall
"Called for quote, Heather answered and explained all my questions."
We responded:
"Kara, my team and I are always here to help you with any insurance questions or needs! Call us anytime. - Shane "
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Jane Mckinnis

November 13, 2025

5  out of  5
rating by Jane Mckinnis
"Heather at Shane Satterfield’s State Farm is terrific! She is always so helpful!"
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Anita Crisp

November 12, 2025

5  out of  5
rating by Anita Crisp
"She was wonderful. Helped us so much . So very grateful ."
We responded:
"Anita, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Shane"
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Sherry Cecil

November 7, 2025

5  out of  5
rating by Sherry Cecil
"I had a couple of questions concerning a new adventure. Heather was so helpful, as she always is with any ideas, issues or concerns that come my way where State Farm will play a part. I've been a State Farm client for many years. It's a great team. Heather is the best. Thank you!"
We responded:
"Thank you for taking the time to leave us a review, Sherry. Our State Farm office in Owensboro would be nothing without policyholders like you!"
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DeAnna Harrison

November 6, 2025

5  out of  5
rating by DeAnna Harrison
"Heather was amazing! Helped us get the coverage we needed and was so helpful & kind!"
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Will M

November 3, 2025

5  out of  5
rating by Will M
"Heather was prompt and professional. Answered all my questions concerning adding my 16 year old son to my existing policy."
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Allison Cooper

October 31, 2025

5  out of  5
rating by Allison Cooper
"Even though I was unable to answer the phone when Heather called she was able to continue taking care of the problem while texting me and was able to handle everything that I need to take care of 10 out of 10 would recommend wonderful customer service. Again today Heather was above and beyond helpful and took care of everything that I needed"
We responded:
"We appreciate you, Allison! Your feedback reassures us that we’re making a difference, and we’re grateful for your support. If you ever need assistance, know that we’re always here for you! "
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Michael Newsome

October 13, 2025

5  out of  5
rating by Michael Newsome
"Heather has always been a blessing to deal with. She goes above and beyond to help us get what we need. AWESOME JOB HEATHER KEEP UP THE GREAT WORK!!!!"
We responded:
"Your feedback means so much to us! We’re dedicated to providing top-notch service and are so happy to know you feel confident in your coverage. Thank you for choosing our agency! "
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Robin Parker

October 13, 2025

5  out of  5
rating by Robin Parker
"Heather from state farm is amazing we called her about motorcycle insurance and she went above and beyond trying to help us I really appreciate you Heather...we will definitely always deal with Heather every time we need assistance with anything... Heather you Rock have a blessed and wonderful week at work"
We responded:
"Thank you, Robin, for your kind words about Heather. We're happy to hear she was able to assist you with your motorcycle insurance needs. We'll be sure to pass along your compliments to her. Have a great day!"
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Jordyn Bishop

October 3, 2025

5  out of  5
rating by Jordyn Bishop
"Heather was awesome!"
We responded:
"It’s customers like you, Jordyn, that make what we do so rewarding! Thank you for the five-star review and for trusting us with your coverage needs. "
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Tyler Miles

September 4, 2025

5  out of  5
rating by Tyler Miles
"I can’t say enough good things about working with Katelyn Kamuf at State Farm! From start to finish, she made the process simple, stress-free, and even enjoyable. Katelyn took the time to really listen to my needs and explain all of my options clearly, making sure I understood exactly what I was getting. Her professionalism, friendliness, and genuine care for her clients really set her apart. She went above and beyond to ensure I had the best coverage at a great value. If you’re looking for someone who is responsive, knowledgeable, and truly puts your best interests first, I highly recommend reaching out to Katelyn—you’ll be glad you did!"
We responded:
"Thank you, Tyler, for your kind words about Katelyn Kamuf. We're delighted to hear that she made your experience simple and enjoyable while ensuring you received the best coverage. Your recommendation means a lot to us."
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Josh McKenzie

September 2, 2025

5  out of  5
rating by Josh McKenzie
"Heather was great"
We responded:
"We appreciate you, Josh! Your feedback motivates us to keep delivering excellent service. Thank you for being a part of our insurance family!"
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Slade Park

August 27, 2025

5  out of  5
rating by Slade Park
"Heather was exceptionally helpful and kind today. She helped me remove a certain program that I disliked with ease. She also offered to add a different program that was fantastic, without sounding coercive and without sounding like a used car salesman. 😀 She offered concrete benefits of the different program and I definitely needed it because it was affordable and beneficial. She also helped me with clarification on certain aspects of my insurance policy, and as a result I will save $1,000 on a car repair."
We responded:
"Thank you, Slade, for your kind words about Heather's assistance. It's great to hear that she was able to help you with your insurance needs and provide clarity on your policy. We're glad you found the new program beneficial and affordable. "
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Brian Hallmark

August 25, 2025

5  out of  5
rating by Brian Hallmark
"Heather Axley at State Farm is the BEST! She went above and beyond to help me! 5 stars!!!!"
We responded:
"We love hearing this, Brian! Helping great people like you makes our job so rewarding. Thanks for taking the time to share your experience! "
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Misty Christian

August 22, 2025

5  out of  5
rating by Misty Christian
"State Farm has always been there for me, very professional agency, good rates, and awesome return rate when I have had a claim or when I needed assistance. Thank you Shane and associates at State Farm. Your loyalty to your customers and diligence is much appreciated."
We responded:
"Thank you, Misty, for your kind words and for trusting us with your insurance needs. We're glad to hear that our team's professionalism and support have made a positive impact. Your appreciation means a lot to us."
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Darren Moore

August 21, 2025

5  out of  5
rating by Darren Moore
"Heather Axley when above and beyond by reaching out to me and letting me know that she could help me get the different insurance policies that I needed she was really polite and had a very good sense of understanding on my financial situation and she went out of her way to get me the help that I needed I'm very satisfied with my experience"
We responded:
"Thank you, Darren, for sharing your experience with Heather. It's great to hear that she was able to assist you with your insurance needs and provide support tailored to your financial situation. We appreciate your feedback and look forward to continuing to serve you. Best regards, Shane Satterfield - State Farm Insurance Agent"
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Pamela Honarvar

August 20, 2025

5  out of  5
rating by Pamela Honarvar
"Heather was very helpful and so nice taking care of my need for a COI."
We responded:
"Thank you, Pamela, for your feedback. It's great to hear that Heather was able to assist you with your COI needs. We appreciate your support!"
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Chandler Powell

August 13, 2025

5  out of  5
rating by Chandler Powell
"Very helpful"
We responded:
"Chandler, we truly appreciate you taking the time to share your experience! Providing clear and helpful service is always our goal, and we’re thrilled to know we met your expectations. Thank you for choosing us!"
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Angela Frey

August 8, 2025

5  out of  5
rating by Angela Frey
"Heather was very informative & helpful. Thank you!"
We responded:
"We take pride in making the insurance process smooth and simple for our customers. Thank you for your feedback and for allowing us to serve you!"