State Farm® Insurance Agent Shane Satterfield

"I just added my odometer reading and heather took great care of that! Always a pleasure to call and talk to people, and not automated."

"Heather was so friendly and helpful. She was very patient and understanding when my husband was having problems with his tablet. She worked hard on helping us get final expense insurance."

"July 15, 2026. I was disappointed with how my property damage claim was handled. My claim was denied based on photographs and a virtual review without anyone coming to inspect the home, despite significant damage. I felt that a physical inspection would have provided a more complete understanding of the extent of the damage. I understand claims don’t always result in coverage, but I expected a more thorough investigation before a decision was made. The review I made 4 years ago was 5 stars because they saved me money, not worth it in the long run."

"Got me a good deal, please g and very responsive"

"Heather was very helpful"

"Heather is always professional, knowledgeable, and gets the job done very quickly. So glad I went to State Farm for all my insurance needs."

"Homeowner hail damage claim was handled fast and professionally. Adjuster couldn’t have been any kinder or more respectful. Good neighbor policy for sure!! Thank you"

"Awesome service Heather had answers to all my questions and started my policy today"

"I have been with Shane Satterfield State Farm for years and it's the greatest insurance company. They also have the best staff, especially Heather who makes you feel like family."

"Heather has always been a blessing to deal with. She goes above and beyond to help us get what we need. AWESOME JOB HEATHER KEEP UP THE GREAT WORK!!!!"

"Heather, is the best agent and the nicest person I've ever dealt with and she's always on top of thing's and performs her job professional and has mine and my husbands best interest at heart she helps us save our money and gets things done quickly. Thank you Heather"

"Highly recommend, great coverage at an affordable price. Heather is always kind and does an excellent job on keeping us taken care of."

"The best insurance company ever! The communication I have received and customer service is top notch!"

"Heather is extremely helpful whenever I have an issue and always let's me know if we have any discounts"

"Heather was very helpful and answered all my questions with exceptional knowledge"

"Heather was a terrific help today. Really appreciate you."

"It was great no problems with any staff member and they were very knowledgeable and helpful."

"Heather made switching insurance so breezy!"

"Heather has helped me this morning and lots of other times when I called and needed things. She is friendly and knowledgeable and always willing to help.

I’m glad to have Shane Sattrrfield, State Farm and I am so happy that he has Heather in the office"

"Heather was great. Everytime i have called , she was friendly and eager to help me. She is a sweetheart."

"Heather is the best!!!!!!! Always"

"Very knowledgeable and professional over the phone. Helped with all questions I had about the policies I needed."

"SO FAR SO GOOD. I have had many poor customer service experiences with insurance companies. All they seem to care about is locking in the policy and getting the monthly payments beyond that nobody seems to care. HEATHER & KELSIE of State Farm have been >>FANSTASTIC<< !! They are the examples of how you treat your customers. They are the reason that I am taking out precious time from my busy day to tell the world ... I SAVED A BUNCH OF MONEY ON MY CAR INSURANCE !!! THANKS TO HEATHER, KELSIE, AVERI & THE REST OF THE TEAM AT ((Shane Satterfield's)) State Farm !!

By the way I was NOT paid or promised anything to say this.

Thank you all !!!

**UPDATE .... APRIL 23, 2026

I now have 3 cars on my policy probably getting ready to add a fourth. Anytime I have a need HEATHER is on top of it .... ---> right now <---
All I've got to do is shoot her a text message.

((( PAINLESS )))

THANK YOU AGAIN HEATHER AND THE REST OF THE STATE FARM TEAM !!"

"Tanner did great for us. He was patient, helpful and saved us quite a bit over USAA, which was surprising!"

"Great to work with very professional and helpful made me understand everything"