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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chrissy Morrow

January 14, 2026

5  out of  5
rating by Chrissy Morrow
"The Agents at State Farm, Shane Satterfield went above and beyond in helping me with my Insurance claim, especially Heather and was so professionally knowledgeable and kind I really appreciate her and the staff at Shane Satterfield State Farm!!"
We responded:
"Our wish is that we always provide you with an excellent customer service experience, Chrissy. We could not be more happy to see such kind feedback! Thank you - Shane"
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Lani Owens

January 13, 2026

5  out of  5
rating by Lani Owens
"Heather at Shane Satterfield’s office is TERRIFIC!! She always answers my questions and/or concerns with kindness!!! Very friendly and helpful!!!"
We responded:
"Lani, I’m happy to hear we could provide you with a positive insurance experience. Glad to know you're satisfied. - Shane "
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Anita Crisp

January 12, 2026

5  out of  5
rating by Anita Crisp
"She was wonderful. Helped us so much . So very grateful ."
We responded:
"Anita, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Shane"
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Brooke Frames

January 9, 2026

5  out of  5
rating by Brooke Frames
"State Farm helped me save over $900 a year on home and auto. Thank you Kaitlyn for all your help."
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Carla Ramirez

January 7, 2026

5  out of  5
rating by Carla Ramirez
"Everything was quick and easy. They offered me insurance at a very good price. Always attended. Ms Heather is patient and kind. I definitely recommend coming here."
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Alexandria Thompson

December 17, 2025

5  out of  5
rating by Alexandria Thompson
"So helpful and kind and patient!"
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Darrell Barron

December 17, 2025

5  out of  5
rating by Darrell Barron
"Heather was very prompt and courteous while helping me with my payment ."
We responded:
"Darrell, thank you for the five stars! - Shane"
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Rachel Neighbors

December 11, 2025

5  out of  5
rating by Rachel Neighbors
"Heather was truly amazing very helpful and explained everything definitely having family switch"
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Shena Renee

December 2, 2025

5  out of  5
rating by Shena Renee
"Very polite and efficient"
We responded:
"Shena, our team is pleased to hear your positive feedback! Thank you for sharing. - Shane"
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Worden Wilder

November 25, 2025

5  out of  5
rating by Worden Wilder
"I’ve talked to several in your office. I have to say Heather is your best girl. She understood what I needed and took care of it. Thank you"
We responded:
"Worden, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Shane"
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Bill Kelley

November 20, 2025

5  out of  5
rating by Bill Kelley
"Thanks Taylor. You made shopping for insurance easy."
We responded:
"Bill, we always try to make things as easy as we can! Thank you so much for the kind words and great feedback! - Shane"
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shannon nunn

November 17, 2025

5  out of  5
rating by shannon nunn
"Heather was wonderful answered every question that I had and got back to me at a reasonable time and I greatly appreciate that"
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drof nagiw (Blazer)

November 14, 2025

5  out of  5
rating by drof nagiw (Blazer)
"Heather is helpful"
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Nhilda Wigan

November 14, 2025

5  out of  5
rating by Nhilda Wigan
"Heather is great! And helpful."
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Kara Hall

November 13, 2025

5  out of  5
rating by Kara Hall
"Called for quote, Heather answered and explained all my questions."
We responded:
"Kara, my team and I are always here to help you with any insurance questions or needs! Call us anytime. - Shane "
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Jane Mckinnis

November 13, 2025

5  out of  5
rating by Jane Mckinnis
"Heather at Shane Satterfield’s State Farm is terrific! She is always so helpful!"
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Sherry Cecil

November 7, 2025

5  out of  5
rating by Sherry Cecil
"I had a couple of questions concerning a new adventure. Heather was so helpful, as she always is with any ideas, issues or concerns that come my way where State Farm will play a part. I've been a State Farm client for many years. It's a great team. Heather is the best. Thank you!"
We responded:
"Thank you for taking the time to leave us a review, Sherry. Our State Farm office in Owensboro would be nothing without policyholders like you!"
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DeAnna Harrison

November 6, 2025

5  out of  5
rating by DeAnna Harrison
"Heather was amazing! Helped us get the coverage we needed and was so helpful & kind!"
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Will M

November 3, 2025

5  out of  5
rating by Will M
"Heather was prompt and professional. Answered all my questions concerning adding my 16 year old son to my existing policy."
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Allison Cooper

October 31, 2025

5  out of  5
rating by Allison Cooper
"Even though I was unable to answer the phone when Heather called she was able to continue taking care of the problem while texting me and was able to handle everything that I need to take care of 10 out of 10 would recommend wonderful customer service. Again today Heather was above and beyond helpful and took care of everything that I needed"
We responded:
"We appreciate you, Allison! Your feedback reassures us that we’re making a difference, and we’re grateful for your support. If you ever need assistance, know that we’re always here for you! "
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Michael Newsome

October 13, 2025

5  out of  5
rating by Michael Newsome
"Heather has always been a blessing to deal with. She goes above and beyond to help us get what we need. AWESOME JOB HEATHER KEEP UP THE GREAT WORK!!!!"
We responded:
"Your feedback means so much to us! We’re dedicated to providing top-notch service and are so happy to know you feel confident in your coverage. Thank you for choosing our agency! "
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Robin Parker

October 13, 2025

5  out of  5
rating by Robin Parker
"Heather from state farm is amazing we called her about motorcycle insurance and she went above and beyond trying to help us I really appreciate you Heather...we will definitely always deal with Heather every time we need assistance with anything... Heather you Rock have a blessed and wonderful week at work"
We responded:
"Thank you, Robin, for your kind words about Heather. We're happy to hear she was able to assist you with your motorcycle insurance needs. We'll be sure to pass along your compliments to her. Have a great day!"
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Jordyn Bishop

October 3, 2025

5  out of  5
rating by Jordyn Bishop
"Heather was awesome!"
We responded:
"It’s customers like you, Jordyn, that make what we do so rewarding! Thank you for the five-star review and for trusting us with your coverage needs. "
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Tyler Miles

September 4, 2025

5  out of  5
rating by Tyler Miles
"I can’t say enough good things about working with Katelyn Kamuf at State Farm! From start to finish, she made the process simple, stress-free, and even enjoyable. Katelyn took the time to really listen to my needs and explain all of my options clearly, making sure I understood exactly what I was getting. Her professionalism, friendliness, and genuine care for her clients really set her apart. She went above and beyond to ensure I had the best coverage at a great value. If you’re looking for someone who is responsive, knowledgeable, and truly puts your best interests first, I highly recommend reaching out to Katelyn—you’ll be glad you did!"
We responded:
"Thank you, Tyler, for your kind words about Katelyn Kamuf. We're delighted to hear that she made your experience simple and enjoyable while ensuring you received the best coverage. Your recommendation means a lot to us."
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Josh McKenzie

September 2, 2025

5  out of  5
rating by Josh McKenzie
"Heather was great"
We responded:
"We appreciate you, Josh! Your feedback motivates us to keep delivering excellent service. Thank you for being a part of our insurance family!"